GET IN TOUCH
At Bisar, we believe exceptional service is an essential part of the luxury experience. Whether you have a question about your order, need styling guidance, or require assistance with one of our policies, our team is here to support you with clarity, care, and professionalism.
Customer Care
For inquiries related to orders, shipping, returns, or general support, please contact our Customer Care team:
We aim to respond to all messages within 24 to 48 business hours, excluding weekends and holidays.
Order Support
If you are reaching out regarding an existing order, please include:
• Your full name
• Order number
• Email address used at checkout
• Any relevant photos (for damaged items, defects, or packaging concerns)
Providing these details allows us to assist you swiftly and accurately.
Press, Collaborations, and Partnerships
For media inquiries, collaboration proposals, influencer partnerships, or wholesale opportunities, please contact:
Business Inquiries
For corporate matters or administrative communication, please reach us at:
Before You Contact Us
To provide the fastest support, please review the following pages, as many questions are answered there:
• Shipping Policy
• Return Policy
• Terms of Service
If your question isn’t covered, our team will be happy to help.
We’re Here to Help
Every Bisar customer is part of our community, and we are committed to delivering an elevated, seamless experience from order to delivery. For anything you need, we’re only a message away. We look forward to assisting you.